Information Processing Center – National Research Institute (OPI PIB will create an application that will use artificial intelligence to verify contract templates, both made available online and delivered to the Office of Competition and Consumer Protection by consumers.
In the run-up to Christmas, most of us spend more time and money shopping. We spend a lot – both on goods and on services. We also often take out a loan to cover additional expenses. It is important, however, to carefully read the provisions of the contract and any regulations, as they may contain prohibited provisions. To help employees Office of Competition and Consumer Protection (UOKiK), and indirectly and all consumers in identifying prohibited clauses, Information Processing Center – National Research Institute (OPI PIB) will prepare an appropriate tool. With its help, an office employee will be able to quickly verify the contract before receiving any complaint from the consumer. As a result, many contracts containing prohibited clauses that violate consumer rights should disappear from the market.
It is an honor for us that our project received the best results in the competition organized by the Office of Competition and Consumer Protection. The topic is very important and topical. Each of us purchases goods and services, and unfortunately we often do not have time to check the provisions of the contract. Now artificial intelligence comes to our aid. Thanks to our tool, an employee of UOKiK will be able to quickly check the provisions of the contract, even before submitting a possible complaint from the consumer. We already use artificial intelligence in our institute, among others for identifying plagiarism, supporting prostate cancer diagnosis, or examining emotions based on texts. I am glad that now our experts will implement a tool that will support safe and responsible shopping.
– said Jarosław Protasiewicz, director of OPI PIB
Tool pick-up is scheduled by the end of 2022. It will be financed as part of the UOKiK competition – Development of software using AI for text analysis of contract templates used in consumer trade in terms of searching for prohibited clauses in contract templates in B2C relation. The competition was organized as part of the project Artificial Intelligence for Consumer Protection Empowerment, co-financed by the European Union.
The aim of UOKiK’s initiative is to prepare a tool with artificial intelligence (AI) that could significantly contribute to increasing the efficiency and effectiveness of detecting potential violations of consumer rights. The project is a response to the identified need to accelerate the process of analyzing large amounts of data processed by the office, as well as to automate activities that can be performed using artificial intelligence. The tool It should significantly improve the verification of contracts, but ultimately it is the UOKiK employee who will decide whether the office’s intervention is justified in a given case.
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Text source: press materials