How to deactivate your WhatsApp if your cell phone was stolen

lose the cell phoneeither Stole or loss, has become a big problem for those who experience it, because in addition to the economic value of the equipment, the information personal information of the owner, such as photographs, videos, emails, documents, phone numbers of their contacts and intimate conversations, many of these data, included in a single social network: WhatsApp. Therefore, this time we are going to explain how deactivate your account so that a third party does not have access to it.

And it is that WhatsApp has become the application favorite to send and receive calls and messages that not only include text but also images, videos, audios, documents, locations and contacts, so it is a very important information center for the owner.

Therefore, if your mobile phone is lost or stolen, you must ensure that no one can use your account. WhatsApp and the solution is turn it off as fast as possible. For this you can resort to different available alternatives.

WhatsApp application.  Image: Pixabay.
Image: Pixabay

Also read: Beware of these 3 WhatsApp scams

Deactivate WhatsApp on a stolen or lost cell phone

The first thing you have to do if your mobile phone has been lost or stolen is to block your SIM cardthat is, the smart card that is installed in any cell phone for it to receive a telephone signal.

To do this, you must call your mobile phone operator with which your line is active and ask them to block your SIM card.

Once this operation has been carried out, it will no longer be possible to verify the account WhatsApp in that cell phone So let’s remember that it is necessary to receive a text message or a call to be able to access the conversations on a device.

Later you can buy a SIM card new with the same phone number to activate WhatsApp in a new cell phone.

These steps ensure that the account on your old phone is automatically deactivated and no one will be able to use it again.

How to temporarily disable WhatsApp

However, it should be noted that even if you have the SIM card blocked and telephone service suspended, WhatsApp could be used via connection Wifiso the app’s help center recommends contacting them.

What you need to do is send an email to [email¬†protected] with the subject “Phone stolen/lost: Please, deactivate my account” and, in the body of the message, include your phone number that must be complete, that is, include the international code, in the case of Mexico it is +52.

The company will be in charge of generating an application for the deactivation of your account.

The good news in this case is that your account will be deactivated but it will not be completely deleted, so your contacts will still be able to see your profile and even send you messages, only these will be pending for a maximum period of 30 days.

That is, you have a period of 30 days to reactivate your account and, when that happens, you will receive all pending messages in your new cell phoneOtherwise, once the term is over, the account will be completely deleted.

Protect your information and, if you come to lose your cell phone, do not take lightly all the content you store in it.

Also read: Does leaving the laptop plugged in all the time damage the battery?

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About Alex Marcell

He likes dogs, pizza and popcorn. Already a fanboy of Nintendo and Sony, but today throws anything. He has collaborated on sites and magazines such as GameBlast, Nintendo World, Hero and Portal Pop, but today is dedicated exclusively to Spark Chronicles.

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