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Sam’s Club and Costco: What can I do so they don’t check my ticket at the exit?

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shop Sams Club or Costco or anyone else should not review your ticket According to the Federal Consumer Prosecutor’s Office, leave because this is a violation of federal consumer protection law (Profico).And this approach – review ticket When leaving the store – may cause discomfort because when the consumer pays for the product they take ownership of the product and therefore proof of purchase: Profico He pointed out that doing so violated Section 10 of the Federal Consumer Protection Act.

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Even since 2021 Profeco has asked about the National Association of Department Stores (ANTAD) Do not engage in these practices.

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In self-service and department stores Australian Anti-Doping Association They are: Chedraui, Soriana, El Palacio de Hierro, Coppel. However, Profico Not only is it asking ANTAD stores to stop the practice, but the notice extends to all stores that check tickets on departure, including Sam’s Club and Costco.

You can also read: Users of Banamex, Banorte, BBVA and Santander will not be able to perform these procedures for 11 days

The measure violates Section 10 of the Federal Consumer Protection Act, which prohibits suppliers of goods or services from using registration as an excuse to commit acts that infringe on personal freedom, security or integrity.

It is a business practice in various self-service stores and department stores to check the purchase receipt (“ticket”) before leaving the store to compare it with the product purchased by the consumer.

Eye! To report this behavior, consumers can call the consumer hotline 55 5568 8722 and 800 468 8722, contact hours are 9:00 am to 7:00 pm Monday to Friday; 10:00 am on Saturdays, Sundays and holidays to 6:00 p.m., or send an email to: denunciasprofeco@profeco.gob.mx.

what does it say costco?

Costco explains in the “Member Services” section of its website that it makes sense to check purchase receipts at the exit “to make sure you’re being charged correctly.”

But it also made clear that the practice was clearly set out in the regulations and that its customers acknowledged this by checking the number of items purchased before leaving the store.

although Sam’s Club It makes no mention of the subject.

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