Ubisoft will ban players and block their access to games for asking to fix the production. The company is shocking the fans

Splinter Cell: Blacklist is a valued Ubisoft production, but the game has had connectivity problems for a long time, due to which players cannot fully enjoy the title. Sam Fisher’s fans have been asking about repairing the game, but this is an older item, so the developers are not going to improve the position.

It is understandable, but it is difficult to explain the message published on the corporate forum by Tara Reichley – Head of the Ubisoft Customer Contact Center. The representative of the studio confirmed that if players ask about fixing the game, they will get a 7-day ban at the beginning, then a permanent ban, and will lose access to previously purchased games.

“Any future support request for this issue will be banned for 7 days. During this time, you will not be able to make purchases from the Ubisoft Store, log in to Ubisoft websites, log into your Ubisoft account, or play via the Ubisoft Connect client. However, you can still play offline. Customer service will not be able to reverse this ban.

Subsequent offenses will result in a permanent ban.

Additionally, all users who intentionally use previous versions of Ubisoft Connect or Uplay Launchers to work around the issue will be banned. Older versions of Ubisoft Connect are no longer secure, and continued use of them may compromise the security of your Ubisoft account or the entire Ubisoft. ”

This is really shocking news, as we might think companies would be more open to help in 2021. Even if the corporation receives a lot of news about the Splinter Cell Blacklist, it seems a much better decision to publish a statement in which the developers emphasize that they cannot improve the game.

Tara Reichley mentions offline gameplay, but a large part of Ubisoft’s production does not offer this option, so basically customers will lose access to previously purchased titles.

About Steven Mark

Fan of video games and new technologies, I am editor in this environment for several years already. I like to share my passion through news, tests and other files. I also love wrestling and Marvel Comics.

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