KLM staff had a fight with passengers who wanted to transport a rabbit. The incident took place at the airport in Sao Paulo, Brazil. – We regret this incident – says the statement of the Dutch airline.
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Two Brazilians decided to fly from Sao Paulo to Dublin. They chose KLM, which offered a connection via Amsterdam Airport Schiphol.
During the briefing at Guarulhos Airport (GRU) near Sao Paulo, an unpleasant incident occurred, reported by the daily Algemeen Dagblad on Sunday.
The passengers wanted to take the rabbit Alfred on board. They even obtained a special permit issued by a Brazilian court. However, during the check-in, it turned out that KLM staff did not agree to this.
There was an exchange of views that turned into a fight. “We regret it very much, KLM condemns all forms of violence,” a spokeswoman for the airline said “AD”. She added that, apart from small cats and dogs, the airline does not allow other animals to be transported in the aircraft cabin.
– The employees were convinced that they could not agree to transport the rabbit – says the spokeswoman. Ultimately, Alfred and his guardians landed on Saturday at the airport in Amsterdam, from where he continued his journey to Ireland.